Thank you for shopping at Dmaxmart LLC. We strive to provide you with the best gaming accessories, consoles, video games, and electronic gadgets. However, we understand that sometimes a product may not meet your expectations. Our Return and Refund Policy ensures a hassle-free experience in such cases.

Returns

You may return any eligible item purchased from Dmaxmart LLC within 30 days from the date of purchase for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or damaged due to misuse are not eligible for return.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Exchanges

If you wish to exchange an item for a different one, please contact us at support@dmaxmart.com with your order number and details of the exchange. We will provide you with instructions on how to return the item and process the exchange.

Non-Returnable Items

Certain items are not eligible for return or refund, including:

  • Downloadable software products

  • Gift cards

  • Items purchased as part of a bundle or promotional offer

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@dmaxmart.com with your order number and details of the issue. We will arrange for a replacement or refund as soon as possible, at no additional cost to you.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at: Email: support@dmaxmart.com Phone: +1(512)-772-8667

Changes to This Policy

Dmaxmart LLC reserves the right to update or change this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Last updated: 1/2/2024

By making a purchase from Dmaxmart LLC, you agree to abide by the terms of this Return and Refund Policy.